Refund and Returns Policy

Cancellation and Refund Policy – 12 Week or 6 Week Ortho Course

Should a student’s enrollment be terminated or cancelled for any reason, all refunds will be made according to the following refund schedule: (Refunds omit 3% transaction charges that student pays when using credit card/ debit card)

1. Cancellation can be made in person, by electronic mail, by Certified Mail or by termination. Cancellation/Termination Date: In calculating the refund due to a student’s request, the last day will be determined by when the termination letter/email in writing has been received by the school. It is the student’s responsibility to be sure the school has received the letter/email in writing. The date of the termination letter/email is used in the calculation of refund.

2. All monies will be refunded if the school does not accept the applicant or if the student cancels within three (3) business days after submitting your Online Registration Form, agreeing to the Terms and Conditions of the Course online by completing the Registration Form and making the initial deposit or payment in full online.

3. Cancellation after the third (3rd) Business Day or Registerling Online and making your Deposit or Payment in Full, but before the first class, results in a refund of all monies paid, with the exception of the registration fee (not to exceed $150.00). PLEASE NOTE: No Monies will be refunded for Textbook/Workbooks purchased at our facility which are not returnable, within 3 working days from the student’s online Registration.

4. Withdrawal after attendance has begun, through 40% completion of the program, will result in a Pro Rata refund of tuition computed on the number of hours elapsed to the total program hours, as of the students last day of attendance. PLEASE NOTE: No Monies will be refunded for Textbook/Workbooks, Typodonts, Booklets, or Face Shield purchased which are not returnable, within 3 working days from the student’s online Registration.

5. Withdrawal after completing 40% or more of the program will result in no refund.

6. Refunds will be made within thirty (30) days of termination of student’s enrollment or receipt of cancellation notice from student and will be in the form of a check. In calculating the refund due to a student, the last date of actual attendance by the student is used in the calculation unless earlier written notice is received.

7. Refunds shall be made within 30 days of the date that the institution determines that the student has withdrawn.

8. A student’s enrollment can be terminated at the discretion of the governing board of the Institution for unsatisfactory academic progress, non-payment of academic costs, or failure to comply with the rules and policies and established by the Institution as outlined in the Course Catalog and Enrollment Agreement.

9. For any course or program that is cancelled by the Institution, the Institution will refund the tuition in full or apply the tuition to a future program depending on the wishes of the student.

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1 Day Certification & Refresher Course(s) Cancellation and Refund Policy

Should a student need to cancel or change the date for a Certification Course they have already registered and paid for online, the following Cancellation and Refund Policy shall apply. PLEASE NOTE: All Refunds omit the 3% credit card charges that are charged at registration when using a credit/debit card as payment.

Cancel Course

1. Cancellation of a Certification Course or request to transfer to another class date, by the student must be made by email or US Postal Service Certified Mail. The cancellation date will be determined by the time stamp of the email sent by the student or if sending by Certified Mail, the date the office receives the certificated mail. It is the student’s responsibility to be sure the school has received the letter/email in writing.

Refund in Full

1a. All monies paid for the Certification Course will be refunded in full if the school does not accept the applicant or

1b. If the student cancels the course with more than 7 days before the date the student originally selected to attend Part 2 of the Certification Course (Clinical Hands- On Portion) AND has not begun any portion of Part 1 (online written exam(s)) of the course.

Partial Refund

1. If the student has begun and/or completed any portion of Part 1 – the online course material of the Certification Course and there are more than 7 days remaining before the specific date the student selected for Part 2 the Clinical Hands-On Assessment portion of the Course, will result in a refund of 50% of monies paid, omitting the 3% credit/debit card transaction fee.

2. If the student has logged into their online account and not begun or completed any portion of Part 1 the online course material of the Certification Assessment and there are less than 7 days before Part 2 the Clinical Hands-On Assessment portion of the Course, will result in a refund of 50% of monies paid.

3a. No Refund will be provided if the student cancels a Certification Course with less than 7 days remaining before Part 2 of the Certification Course, the Clinical Hands – On Portion.

3b. The student will have the option to transfer to another date for Part 2 the Clinical Hands-On Assessment of the Certification Course with a $100 Transfer Fee versus No Refund.

Transfer to Another Class Date

Part 2 of the Course (Clinical Hands-On Portion) & Refresher Courses

1. Request to Transfer to a different class date other than the original date selected for Part 2 of the Clinical Hands-On Portion held in our Facility of the Certification Course or a Refresher Course, with more than 7 days remaining before the original date will result in no Transfer Fees.

1b. The student may only utilize the Transfer of Class option with no Transfer Fee once. (IF MORE THEN 7 DAYS UNTIL PART 2 of the Certification Course)

2. LESS THAN 7 Days before the Schedule Date of the Clinical Hands-On Portion held in our Facility of the Certification Course or a Refresher Course:

a. Request to Transfer to a different class date other than the original date selected for the Clinical Hands-On Portion of the Certification Course or the Refresher Course Date, with less than 7 days remaining before the original selected date will result in a $100 Transfer Fee.

2b. Please Note: Students will not be placed in the new class date being requested to transfer to until AFTER the Transfer Fee payment has been received by our office.

EXPIRATION of the Course

1. Students have 3 months (90 days) from the original registration and payment date to complete Parts 1 & 2 of the Certification Course before it expires. Students that take longer than 3 months (90 days) to complete Parts 1 & 2 of the Certification Course, will be required to repay for the course in Full.